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Category: FAQ

  • How do I get an Anthropic API key for the B-Bot® chatbot?

    How do I get an Anthropic API key for the B-Bot® chatbot?

    The FAQ Chatbot plugin needs an Anthropic API key to work. Here’s how to get one if you are managing your own plug in: A couple of things worth knowing

  • Chatbots and AI Receptionists

    Chatbots and AI Receptionists

    Can you really replace your receptionist with a chatbot and an AI tool? Yes you can but…. After over a year of watching AI tools rapidly improve, we are comfortable saying that your receptionist may not need to be human. If your phones are distracting the person at the front desk, and they aren’t engaging…

  • AI for Better New Hires?

    AI is an outstanding tool that is overlooked by most small to medium businesses. Owners are already over booked and just can’t take the time to learn AI. What if we could set it up for you? Think about this scenario for new hires…. Joe, your long term best employee decides to resign and move…

  • Chatbots, Helping or Hurting your business?

    Chatbots, Helping or Hurting your business?

    Chatbot’s are a great tool and recently I found a few that were really bad for business. Imagine hiring someone and not telling them anything about your business or your customers. Yes these chatbots were that bad. I asked my banks chatbot how to transfer money to my business checking account. I got the same…

  • Does AI Know Everything?

    Does AI Know Everything?

    Or is AI falling for the deep fake too? You know how this is going to start if you read any of my real, human written blogs. It depends. It is possible and there are cases of where the AI models are let loose to “learn” on their own and they become victims of their…

  • Is AI Search A Real Thing?

    Is AI Search A Real Thing?

    I got a call saying my website needs to be updated for AI search, is this real? As with all things tech related the answer is “it depends”. If you have a solid website with a solid business, then the pendulum will swing to the “not really” . As Stephen Covey noted in his seminal…

  • Easy Start Checklist

    If you already have a domain, we can help you transfer it to your own account at IONOS. Many vendors will not let us migrate the website so we may need to copy it or create an updated version.

  • What are the potential future trends in AI for customer engagement?

    What are the potential future trends in AI for customer engagement?

    Note – this article was generated by AI courtesy of aifreebox.com. Why not let AI tell us about future trends? In the rapidly evolving world of artificial intelligence (AI), customer engagement is a key area where innovative technologies are making a significant impact. As businesses strive to provide personalized and seamless experiences for their customers,…

  • Best practices for integrating AI into customer engagement strategies.

    Best practices for integrating AI into customer engagement strategies.

    Automate repetitive tasks: Use AI-powered tools to automate routine tasks such as scheduling appointments, sending follow-up emails, or updating customer information. This not only saves time but also allows employees to focus on more strategic initiatives.

  • What are the key challenges businesses face when implementing AI for customer engagement?

    What are the key challenges businesses face when implementing AI for customer engagement?

    AI technology has revolutionized the way businesses interact with their customers, offering personalized experiences that were once thought impossible. By leveraging AI algorithms and machine learning, companies can now tailor their services to meet the unique needs and preferences of each individual customer. Key Benefits One of the key benefits of using AI for customer…