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Welcome
BGENT.AI is an AI management company. Our primary focus is to use AI to build a better experience for your customers. Unlike other management companies we do not “own” your website or marketing materials. We help you build your accounts with all of the vendors, and simply list us as your “partner”. If we don’t…
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Do You Need AI or IA?
What is the difference between AI and IA and what will be better for your business? AI and Machine learning are overused and overhyped according to some people and can’t come fast enough according to others. Here at BG, our job is to deliver business solutions in the form of software and automation. We use…
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Chatbots and AI Receptionists
Can you really replace your receptionist with a chatbot and an AI tool? Yes you can but…. After over a year of watching AI tools rapidly improve, we are comfortable saying that your receptionist may not need to be human. If your phones are distracting the person at the front desk, and they aren’t engaging…
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Chatbots, Helping or Hurting your business?
Chatbot’s are a great tool and recently I found a few that were really bad for business. Imagine hiring someone and not telling them anything about your business or your customers. Yes these chatbots were that bad. I asked my banks chatbot how to transfer money to my business checking account. I got the same…
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What are the potential future trends in AI for customer engagement?
Note – this article was generated by AI courtesy of aifreebox.com. Why not let AI tell us about future trends? In the rapidly evolving world of artificial intelligence (AI), customer engagement is a key area where innovative technologies are making a significant impact. As businesses strive to provide personalized and seamless experiences for their customers,…
